Description
This service offering provides guidance for generating Duo backup codes, which can be used as a secondary login method when your usual device is unavailable. Backup codes are user-generated and should be stored securely. Each code can be used once.
This option is available only if you can still access your account.
Required Information
To generate your own Duo backup codes, you must have:
- Your UMS user name and password
- A working MFA device to complete Duo authentication
Then log in to the Duo Device Management Portal:
Get Help
How can I obtain MFA backup codes?
For help generating backup codes, visit the IT Knowledge Base or contact the IT Service Desk.