Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
UMS Services Portal
Sign In
Search
Home
Information Technology
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Knowledge Base
Information Technology
Information Security
Identity and Access Management
Multi-Factor Authentication (MFA)
Multi-Factor Authentication (MFA)
Articles (26)
Pinned Article
Multi-Factor Authentication (MFA) - General Information
Pinned Article
Multi-Factor Authentication (MFA) - How do I enroll?
Am I eligible for Multi-Factor Authentication?
For which applications will I need to use MFA when logging in?
How do I (re)enroll my smart device or code-generating key to MFA?
How Do I Enroll in Multi-factor Authentication using the Duo Mobile App on my Android device?
How do I Enroll in Multi-factor Authentication using the Duo Mobile App on my iOS device?
Is the MFA Enrollment email I received legitimate?
Multi-Factor Authentication (MFA) - Obtaining & Using Bypass Codes
Locked out of your account? Without your smart device? Deleted the DUO app and having issues? Using an IT-generated bypass code can help you re-access MFA Manager to get backup codes, add a new smart device, and more.
Multi-Factor Authentication No Longer Working After Username Change
This article provides information to assist in getting multi-factory authentication functional for your UMS account after a username change.
Unable to login due to disabled two-factor authentication error after password change
How to address "Your two-factor account is disabled. Contact an administrator for assistance." messages when logging in using Duo.
Using a Code Generator for Multi-factor Authentication
Where can I obtain a MFA code generating token?
Multi-Factor Authentication (MFA) - What devices can I use?
This article lists the available devices that can be used for MFA.
How can I obtain MFA backup codes?
MFA - Post-enrollment Maintenance
A guide for basic post-enrollment MFA account maintenance.
How Do I Register a Code Generator token for use with MFA?
Multi-Factor Authentication (MFA) - No Access to Device(s) and Using Backup Codes
This article explains how to get into your account if you do not have access to your MFA device(s).
Access MFA without a Smart Phone
This article explains what to do if you do not have a smart phone and want to use MFA.
Can I use the Duo app to set up a trusted device for MFA if I don’t have a data plan on my phone?
How do I name/rename my device in the Android or iOS Duo MFA app
Naming or renaming the device name in the android or iOS DUO app.
How to name/rename a device in the Duo MFA management console at accounts.maine.edu
Name or rename a device in the MFA management console
MFA - I entered my code from my code generator or Duo app, but it doesn't work
Does changing my phone number or sim break MFA, how do I fix it?
Duo Mobile Application Displays "Account Error" message.
What information is collected from my smart device by the Duo Mobile app?
Search this category
Search
Blank
Popular Articles
How to find serial number for a computer?
Repair or reinstall Google Chrome (Windows)
Welcome to the new Information Technology Support Site!
Online Photo Submission Instructions
Printing to a Xerox printer from a personally owned (BYOD) device
Recent Articles
UMS:IT Service Desk Support Options and Hours
Degree/Non-Degree Coding - Current
UM_STUD_CENS_VW - Student Reporting Extract
Multi-Factor Authentication (MFA) - Obtaining & Using Bypass Codes
UMS Admissions 5 Yr Comparison
Popular Tags
peoplesoft
(117)
campus-solutions
(106)
campus-solutions-reporting
(105)
PSQUERY
(101)
DARTS
(97)
Brightspace
(51)
student-center
(45)
MacOS
(35)
Audio
(34)
Visual
(34)