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Multi-Factor Authentication (MFA)
Multi-Factor Authentication (MFA)
Articles (26)
Pinned Article
Multi-Factor Authentication (MFA) - General Information
Pinned Article
Multi-Factor Authentication (MFA) - How do I enroll?
Am I eligible for Multi-Factor Authentication?
For which applications will I need to use MFA when logging in?
How do I (re)enroll my smart device or code-generating key to MFA?
How Do I Enroll in Multi-factor Authentication using the Duo Mobile App on my Android device?
How do I Enroll in Multi-factor Authentication using the Duo Mobile App on my iOS device?
I had to change my UMS password. Now, when I attempt to login, I am getting "Your two-factor account is disabled. Contact an administrator for assistance."
How to address "Your two-factor account is disabled. Contact an administrator for assistance." messages when logging in using Duo.
Is the MFA Enrollment email I received legitimate?
Multi-Factor Authentication (MFA) - Obtaining & Using Bypass Codes
Locked out of your account? Without your smart device? Deleted the DUO app and having issues? Using an IT-generated bypass code can help you re-access MFA Manager to get backup codes, add a new smart device, and more.
Multi-Factor Authentication No Longer Working After Username Change
This article provides information to assist in getting multi-factory authentication functional for your UMS account after a username change.
Using a Code Generator for Multi-factor Authentication
Where can I obtain a MFA code generating token?
Multi-Factor Authentication (MFA) - What devices can I use?
This article lists the available devices that can be used for MFA.
How can I obtain MFA backup codes?
MFA - Post-enrollment Maintenance
A guide for basic post-enrollment MFA account maintenance.
How Do I Register a Code Generator token for use with MFA?
Multi-Factor Authentication (MFA) - No Access to Device(s) and Using Backup Codes
This article explains how to get into your account if you do not have access to your MFA device(s).
Access MFA without a Smart Phone
This article explains what to do if you do not have a smart phone and want to use MFA.
Can I use the Duo app to set up a trusted device for MFA if I don’t have a data plan on my phone?
How do I name/rename my device in the Android or iOS Duo MFA app
Naming or renaming the device name in the android or iOS DUO app.
How to name/rename a device in the Duo MFA management console at accounts.maine.edu
Name or rename a device in the MFA management console
MFA - I entered my code from my code generator or Duo app, but it doesn't work
Does changing my phone number or sim break MFA, how do I fix it?
Duo Mobile Application Displays "Account Error" message.
What information is collected from my smart device by the Duo Mobile app?
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