Multi-Factor Authentication (MFA)

Articles (26)

Pinned Article Multi-Factor Authentication (MFA) - General Information

Pinned Article Multi-Factor Authentication (MFA) - How do I enroll?

Am I eligible for Multi-Factor Authentication?

For which applications will I need to use MFA when logging in?

How do I (re)enroll my smart device or code-generating key to MFA?

How Do I Enroll in Multi-factor Authentication using the Duo Mobile App on my Android device?

How do I Enroll in Multi-factor Authentication using the Duo Mobile App on my iOS device?

Is the MFA Enrollment email I received legitimate?

Multi-Factor Authentication (MFA) - Obtaining & Using Bypass Codes

Locked out of your account? Without your smart device? Deleted the DUO app and having issues? Using an IT-generated bypass code can help you re-access MFA Manager to get backup codes, add a new smart device, and more.

Multi-Factor Authentication No Longer Working After Username Change

This article provides information to assist in getting multi-factory authentication functional for your UMS account after a username change.

Unable to login due to disabled two-factor authentication error after password change

How to address "Your two-factor account is disabled. Contact an administrator for assistance." messages when logging in using Duo.

Using a Code Generator for Multi-factor Authentication

Where can I obtain a MFA code generating token?

Multi-Factor Authentication (MFA) - What devices can I use?

This article lists the available devices that can be used for MFA.

How can I obtain MFA backup codes?

MFA - Post-enrollment Maintenance

A guide for basic post-enrollment MFA account maintenance.

How Do I Register a Code Generator token for use with MFA?

Multi-Factor Authentication (MFA) - No Access to Device(s) and Using Backup Codes

This article explains how to get into your account if you do not have access to your MFA device(s).

Access MFA without a Smart Phone

This article explains what to do if you do not have a smart phone and want to use MFA.

Can I use the Duo app to set up a trusted device for MFA if I don’t have a data plan on my phone?

How do I name/rename my device in the Android or iOS Duo MFA app

Naming or renaming the device name in the android or iOS DUO app.

How to name/rename a device in the Duo MFA management console at accounts.maine.edu

Name or rename a device in the MFA management console

MFA - I entered my code from my code generator or Duo app, but it doesn't work

Does changing my phone number or sim break MFA, how do I fix it?

Duo Mobile Application Displays "Account Error" message.

What information is collected from my smart device by the Duo Mobile app?