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- Knowledge Base
- Information Technology
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- Identity and Access Management
- Multi-Factor Authentication (MFA)
When signing in to your UMS account, you will be asked to verify your identity using the Microsoft Authenticator app on your mobile device. This article walks you through each step of the sign-in process.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
This article explains how to add the Microsoft Authenticator app as a multi-factor authentication (MFA) method for your University of Maine System (UMS) account.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Authentication & Authorization - Single Sign-On (SSO)
Learn how to sign in to UMS services using the new Entra Single Sign-On (SSO) process and complete Duo multi-factor authentication.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
Answers to common questions about the Single Sign-On (SSO) and Multi-Factor Authentication (MFA) modernization project.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
Learn what Multi-Factor Authentication (MFA) is and how it adds an extra layer of security to your account.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
What to do if you receive errors in the Duo Mobile app, including supported OS versions and how to update iOS/Android and Duo Mobile.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
Learn what Duo Verified Push (Number Challenge) is and how to approve a login with it.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
This article lists the available devices that can be used for MFA.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
What to do if Microsoft prompts you to set up Microsoft Authenticator shortly after activating Duo MFA.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
Explains where Duo multi-factor authentication works internationally and why access may be blocked in certain countries.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
This article explains why you may see a message saying Duo Desktop needs permission to use your local network and shows you simple steps to continue signing in or fix the issue.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
A guide for basic post-enrollment MFA account maintenance.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)