These directions will guide you through activating UMS MFA on your Android smart device.
Instructions
- Download the Duo Mobile Application from the Google Play Store
- Visit accounts.maine.edu and select "Manage my MFA Profile"
- If required, authenticate using your UMS account
- When prompted, select the "Enroll" button
- At the "Protect your University of Maine System Account", click "Start Setup"
- When asked "What type of device are you adding?" -- Choose "Tablet"
Regardless of whether your smart device is a phone or a tablet, we recommend you choose "Tablet" to avoid being prompted for your mobile device number. UMS MFA does not utilize the phone number to provide MFA.
- When asked "What type of tablet are you adding?" -- Chose "Android"
- Select "I have the Duo Moble App Installed"
- Launch the Duo Mobile application, and select "Setup Account"
- Follow the on-screen directions to activate your mobile application
- When your device is activated, a green check will appear on the screen
- Click "Continue"
- During the early adoption period after you complete these steps there is an internal manual step before MFA is fully active on your account.
If your MFA status at
https://accounts.maine.edu/mfa says "You are enrolled in multi-factor authentication,
but you should not be receiving an MFA prompt while authenticating." that step has yet to be performed and you will need to wait (for up to 1 business day) until your MFA status changes to "You are enrolled in multi-factor authentication,
and you should be receiving an MFA prompt while authenticating."
Environment
- Duo Multi-factor Authentication
- Android Smart Device