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How to confirm if the MFA enrollment email you received is legitimate.
A quick-reference guide to determine which multi-factor authentication (MFA) system applies to you, whether you're required to enroll, and where to go for enrollment steps.
Explains who is automatically eligible to enroll in Duo Multi-Factor Authentication (MFA) and how to check your eligibility status. Does not apply to students.
This article lists the available devices that can be used for MFA.
Explains where Duo multi-factor authentication works internationally and why access may be blocked in certain countries.
How to address "Your two-factor account is disabled. Contact an administrator for assistance." messages when logging in using Duo.
Duo is in a different language.
This article provides information to assist in getting multi-factory authentication functional for your UMS account after a username change.
Locked out of your account? Without your smart device? Deleted the DUO app and having issues? Using an IT-generated bypass code can help you re-access MFA Manager to get backup codes, add a new smart device, and more.