Description
This service offering provides self-service options for managing the devices enrolled in your Duo multi-factor authentication (MFA) account. Users can add a new device, edit or rename an existing device, or delete a device they no longer use. These changes are made through the Multi-Factor Authentication Manager Portal.
You must have access to a working MFA device in order to use these self-help options. If you are locked out, refer to the resources below for assistance.
Required Information
To access the self-service portal, you will need:
- Your UMS user name and password
- A working MFA device to complete Duo authentication
Get Help
For assistance, visit the IT Knowledge Base or contact the IT Service Desk.