Remove an MFA Sign-In Method from Your UMS Account (Entra MFA)

This article walks you through removing a multi-factor authentication (MFA) sign-in method from your University of Maine System (UMS) account, for example if you replaced a device or no longer use a method.

⚠️ WARNING: Keep at least one sign-in method on your account at all times. If you remove your only method, you may be locked out. If you lost the device for your only method, add a new method first, or contact the IT Service Desk for help.

Instructions

  1. Open a web browser and go to accounts.maine.edu/mymfa.
  2. Sign in to your account.
  3. Under "Security info," find the method you want to remove and click Delete next to it.
  4. When prompted, click OK to confirm.
  5. If you lost a device, click Sign out everywhere (listed below your sign-in methods).

Removing Microsoft Authenticator? You also need to remove your UMS account from the app on your phone. See Remove Your UMS Account from the Microsoft Authenticator App on Android or iOS (Entra MFA).

If you no longer have your phone, see What to Do If You Lose Your Phone or Security Key (MFA) for more information.

Environment

  • Applies to all University of Maine System (UMS) accounts
  • Requires a web browser
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