Access to Course/Enroll in class (student)

A student is not enrolled in a Brightspace course and needs access.

Solution

1. The learner will need to contact the Student Records Office for their campus. 

   • UMA
     Phone: (207) 621-3144

   • UMF
     Phone: 207-778-7100
     Email: registrar@umf.maine.edu

   • UMFK
     (207) 834-7520
     Email: umfkreg@maine.edu

   • UMM
     Phone: (207) 255-1223
     Email: ummreg@maine.edu

   • UM
     Phone: (207) 581-1288
     Email: umrecord@maine.edu

   • USM
     Phone: (207) 780-5230
     Email: registerusm@maine.edu

   • UMPI
     Phone: (207) 768-9540
     Email: umpireg@maine.edu

   • MaineLaw
     Phone: (207) 780-4346
     Email: lawregistrar@maine.edu

2. Once they are properly enrolled in the class, this will automatically update their Brightspace content within 20 minutes (*as long as the course has been made active by the instructor). 

3. The same applies to dropping a course- once it has occurred in MaineStreet, the student should be dropped in Brightspace within 20 minutes. If the problem persists, escalate the ticket to SDS Team.

   *Not all instructors use Brightspace. Requests for Help Desk staff to make courses available should be made from instructors. 

Environment

• Web Browser, Brightspace