Cannot Login

Some ways that a student can log in to Brightspace.

Solution

  1. The learner should be able to use the campus portal Launch-pad to access Image of Brightspace Logo 
    or go directly to Brightspace.
  2. If they are unable to log in to the portal because of maine.edu account issues, the ticket should be escalated to the SDS team.

  3.  If they do not have a Mainestreet account but has a brightspace account, the user will need to use the non-sso login page here: https://courses.maine.edu/d2l/local

Environment

  • Web Browser, Brightspace

 

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Details

Article ID: 134455
Created
Wed 7/14/21 1:52 PM
Modified
Thu 4/21/22 8:24 AM
Applies To
Faculty
Staff