MaineStreet/Oracle Error: Your User ID and/or Password are invalid

How to resolve MaineStreet/Oracle credentials error.

Solution

A screenshot showing an error message from Oracle PeopleSoft. The error message reads, "Your User ID and/or Password are invalid." Below the error is a sign on screen.

When making a selection from myCampus (LaunchPad or MaineStreet menu), you may receive an error similar to the screenshot above. This is typically due to a browser error rather than a credentials error. Please follow the steps below to resolve.

  1. Clear your browser's cookies and cache (make sure to select All Time).
  2. Close all browser windows then reopen your browser, or restart your device
  3. Log into mycampus.maine.edu (if you cannot log in, reset your password)
  4. Make your selection from the LaunchPad or MaineStreet menu

Environment

  • MaineStreet
  • Oracle
  • PeopleSoft
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