This will outline the details and basic tips and tricks for operating the equipment in McGoldrick 234.
Details
McGoldrick 234 is one of the conference rooms located on the USM Portland Campus. In-room equipment includes:
- Computer
- Computer Monitor
- Poly Studio AV Bar
- Extension Microphones
- HDMI Connection
- Wireless Keyboard
- Wireless Mouse
Operating the Equipment
Turning the System On
To turn on the system, go to the control panel to the left of the computer monitor and select the On button, under Display. Then, select which device you would like to see displayed on the Monitor.
Using the PC
If you are using the in-room PC, make sure that the PC itself is powered on. The PC is located behind the monitor on the left side. There is a circular power button located towards the bottom of the device. If the button's indicator light is glowing a solid white, then the PC should be on. From here, you can use the room's wireless keyboard and mouse to control the device.
Power Down the System
Best practice is to always power down the system once you are finished with the room's equipment.
- If you used the in-room PC, please be sure to log out before you leave the room.
- On the control panel, hit the Off button to turn off the display.
Basic Troubleshooting
- Mouse and Keyboard
- Neither are working.
- Make sure both power switches are in the on position.
- If both are turned on and still not operating, could be bad batteries. Give us a call and we'll come to you.
- Computer
- In-room computer isn't displaying.
- Confirm computer is turned on.
- Computers power button will be illuminated.
- Make sure PC is selected on the touch panel.
- Monitor
- Device isn't displaying.
- Has the display been turned on via the touch panel?
- Make sure proper input is selected. Try the other inputs as well.
- Try changing inputs, then switch back to the "proper" input.
- Make sure the display isn't currently Muted on the control panel.
- Make sure the device is powered on.
- If using the PC, make sure it is awake by clicking the mouse, moving the mouse, and or pressing the space bar on the keyboard.
- Double check device connections.
- If using an adapter, try unplugging and re-plugging the connection.
- If using HDMI directly, try unplugging and re-plugging the connection.
- If above steps have been followed and your device is still not displaying, give us a call.
- Audio/Speakers
- Can't hear sound.
- Check the volume on the control panel. The volume level is displayed on an indication bar next to the knob.
- Check volume control on the device. Is it turned up all the way/muted?
- If connected HDMI
- Is the HDMI properly plugged in?
- Make sure proper audio output is selected within your audio settings of your device.
- Crackling sound.
- Make sure the connection is properly seated.
- Microphones
- Not picking up sound.
- Make sure the proper audio input is selected on your device.
Environment