Log-in page keeps spinning

This article provides information regarding what to do if your MaineStreet Log-in page keeps spinning.

Detailed Information

Issue

When you log into MaineStreet, the start page keeps spinning (and/or flashing)and does not show any contents.

Solutions

  1.  While the windows is spinning, press the escape key.
  2. From the action list (hamburger menu), choose "Sign Out".  

showing the location of the sign out button from the drop down menu.

  1. Close tab
  2.  Re-launch from myCampus portal

Environment

  • MaineStreet
  • PeopleSoft Campus Solutions (CSPRD) 
  • PeopleSoft Campus Solutions Reporting (CSRPT)
  • PeopleSoft Human Resources (HRPRD)
  • PeopleSoft Financials (FNPRD)
Print Article