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- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA - Microsoft Entra
- How-To Guides
Step-by-step instructions for adding a Windows Hello passkey to your UMS account. Windows Hello passkeys are stored on your device and use your PIN, fingerprint, or face recognition to sign in.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA - Microsoft Entra
- Reference Material
This article explains how often you will be asked to sign in with MFA and why the experience differs depending on the device you are using.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA - Microsoft Entra
How to confirm if the MFA enrollment email you received is legitimate.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA - Microsoft Entra
- How-To Guides
This article explains how to add the Microsoft Authenticator app as a multi-factor authentication (MFA) method for your University of Maine System (UMS) account.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA - Microsoft Entra
- How-To Guides
This article walks you through adding a hardware security key (such as a YubiKey) as a passkey multi-factor authentication (MFA) method for your University of Maine System account.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA - Microsoft Entra
- How-To Guides
Step-by-step instructions for adding a passkey to your UMS account using Google Password Manager in Chrome. Passkeys stored in Google Password Manager sync across your devices signed in to the same Google account.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA - Microsoft Entra
- How-To Guides
This article explains how to add a device-bound passkey in the Microsoft Authenticator app as a multi-factor authentication (MFA) method for your University of Maine System (UMS) account.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA - Microsoft Entra
- How-To Guides
Walks iPhone and iPad users through adding a passkey inside the Microsoft Authenticator app as a multi-factor authentication (MFA) sign-in method for their University of Maine System (UMS) account.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA - Microsoft Entra
- How-To Guides
Step-by-step instructions for adding a passkey to your UMS account using an iPhone or iPad. Passkeys let you sign in with Face ID, Touch ID, or your device PIN instead of a password.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA - Microsoft Entra
- How-To Guides
Step-by-step instructions for adding a passkey to your UMS account using a Mac. Requires Safari and iCloud Passwords sync enabled on macOS Ventura or later.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA - Microsoft Entra
Answers to common questions about signing in with multi-factor authentication (MFA) at the University of Maine System, with links to step-by-step setup and recovery guides.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA - Microsoft Entra
- Troubleshooting
Steps to keep signing in to your UMS account after losing a phone or security key, or after switching to a new phone.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Authentication & Authorization - Single Sign-On (SSO)
This article explains common error messages you may see when signing in to University of Maine System applications and how to resolve them.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
Multi-factor authentication works in most countries, but sign-in may fail in locations restricted under U.S. sanctions. Applies to both Duo and Microsoft Entra.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA - Microsoft Entra
- Troubleshooting
What to do if you see a PIN lockout warning when signing in with a hardware security key.