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Pinned Article What is TeamDynamix and how do I access it?

Information on the three TeamDynamix user interface options and how to access them.

TDX AI features "Revise with AI" and "AI Ticket Summaries"

TeamDynamix has introduced two new AI-powered features: "Revise with AI" and "AI Ticket Summaries." The "Revise with AI" tool enhances grammar, clarity, and conciseness within any rich text editor in TDNext or the Client Portal, accessible via a toolbar button. Users can revise full content or selected portions and preview changes before applying them. The "AI Ticket Summaries" feature provides quick, automated overviews of ticket details and recent activity through an expandable panel at the to

TeamDynamix Technician Training

TeamDynamix provided Technician Training

What are TDX Task Templates and what can they do?

Describes what TDX Task Templates are and what they can and cannot do

What are TDX ticket workflows and what can they do?

Basic information on what workflows are and what they can and cannot do.