[MFA Modernization Pilot] Sign In with MFA: Microsoft Authenticator Passkey

⚠️ WARNING: This article is intended for participants in the MFA Modernization Pilot only. If you are not a pilot participant, the information in this article may not apply to you. Contact the IT Service Desk if you have questions about your current sign-in experience.

This article walks you through signing into your University of Maine System (UMS) account using a passkey stored in the Microsoft Authenticator app as your multi-factor authentication (MFA) method.

Before You Begin

You will need both of the following before starting:

  • 💻 The device you are signing in on
  • 📱 Your mobile device with the Microsoft Authenticator app and a passkey already set up

Guided Walkthrough

Use the interactive walkthrough below to follow along step by step. You can also continue to the written instructions below.

Instructions

These instructions use a Windows 11 computer and an Android smartphone. If you are using a different operating system, such as macOS, Linux, or Windows 10, or a different mobile device, such as an iPhone or iPad, your options may look slightly different.

  1. 💻 When prompted, enter your full @maine.edu email address, then click Next.
  2. 💻 Enter your password, then click Sign in.
  3. 💻 You will see the message "Your device will open a security window. Follow the instructions there to sign in."
  4. 💻 In the Windows Security "Choose a passkey" box, click iPhone, iPad, or Android device.
  5. 💻 A QR code will appear on your screen.
  6. 📱 On your mobile device, open the Microsoft Authenticator app.
  7. 📱 In the Microsoft Authenticator app, tap the QR code scanner button.
  8. 📱 Scan the QR code displayed on your computer screen.
  9. 💻 Your computer will display the message "Device connected! Continue on your device."
  10. 📱 When prompted to "Use your saved passkey for login.microsoft.com," tap Continue.
  11. 💻 If asked "Stay signed in?" click Yes if you are on your own device.
  12. 💻 You are now signed in to your UMS account.

Environment

  • Applies to all University of Maine System (UMS) accounts
  • Requires a registered passkey in the Microsoft Authenticator app on a mobile device
  • Requires a web browser on a computer to complete sign-in
  • Instructions reflect Windows 11 and Android; steps may vary on other operating systems and mobile devices

 

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