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- Knowledge Base
- Information Technology
- Communication and Collaboration
- Google Workspace
How to see how much Google Workspace storage you're using and what's taking it up — Drive, Gmail or other apps — from within Google Drive.
- Knowledge Base
- Information Technology
- Communication and Collaboration
- Cloud Services
- Google
Gmail's built-in Mail Merge feature is not available to UMS Google Workspace users. UMS accounts are provisioned under Google Workspace for Education Fundamentals, which is not an eligible plan for Mail Merge. IT does not support Mail Merge or bulk email alternatives.
- Knowledge Base
- Information Technology
- Communication and Collaboration
- Cloud Services
- Google
What the "problem connecting to idp.maine.edu" error on Android means, why it happens, and how to fix it by updating your device.
- Knowledge Base
- Information Technology
- Communication and Collaboration
- Google Workspace
- Google Photos
Use Google Takeout Transfer to preserve your photos, videos, and albums from your UMS Google account by copying them to a personal Google account before you leave UMS.
- Knowledge Base
- Information Technology
- Communication and Collaboration
- Google Workspace
- Google Photos
Google Drive for Desktop no longer supports backing up photos and videos to Google Photos; users who choose to continue must use the Google Photos website, which is not supported by UMS IT and is not recommended for personal data.
- Knowledge Base
- Information Technology
- Communication and Collaboration
- Google Workspace
Google Transfer allows for emails and Google Drive documents and files to be moved from a school owned account to a different Google account.
- Knowledge Base
- Information Technology
- Communication and Collaboration
- Google Workspace
When attempting to change information in your Google Account, you receive the message "This information is set by your admin. For details, contact your admin."
- Knowledge Base
- Information Technology
- Teaching & Learning
- Brightspace
Turnitin Draft Coach guides students from the first to the final draft of their assignment using our similarity, citation, and grammar-checking tools. This document provides instructions for users to configure Turnitin Draft Coach with Google Docs.
- Knowledge Base
- Information Technology
- Communication and Collaboration
- Google Workspace
- Google Groups
This article explains how to manage and use a Google Group to send and receive emails as a team or department. Google Groups allows you to email everyone using a single group address (like department@maine.edu, department-group@maine.edu, studentnamegroup@maine.edu, and studentnamegroup-group@maine.edu). It covers adding and removing members, assigning roles, configuring posting permissions, customizing email options, testing group email delivery, and viewing message archives.
- Knowledge Base
- Information Technology
- Communication and Collaboration
- Google Workspace
- Google Gemini
Explains that individual Gemini chat sessions cannot be manually deleted within the UMS Google Workspace and outlines the automatic 18-month retention policy.
- Knowledge Base
- Information Technology
- Communication and Collaboration
- Google Workspace
- Google Calendar
How do I change Google Calendar 'events' default notification times. Instructions to manually set default notification times for Google Calendar events and all day events.
- Knowledge Base
- Information Technology
- Teaching & Learning
- Zoom
You may receive an error when attempting to create a Zoom meeting through Google Calendar.
- Knowledge Base
- Information Technology
- Communication and Collaboration
- Google Workspace
Wondering how to create a Google Group for bulk email use? You're in the right place.
- Knowledge Base
- Information Technology
- Communication and Collaboration
- Google Workspace
- Google Drive
Learn why you should store personal files in My Drive and department-critical documents in Shared Drives, and see how to set up and manage Shared Drives so your team never loses access.
- Knowledge Base
- Information Technology
- Communication and Collaboration
- Google Workspace
This guide provides step-by-step instructions for University of Maine System users on creating, managing, and securely sharing Google Forms integrated with their maine.edu accounts for efficient online data collection.