Desktop and Mobile Computing

Computer and Mobile device purchase and support, device loaning, printers/copiers, and individually licensed software.

Categories (5)

Desktop and Mobile Device Support

Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. These devices might be personally or institutionally owned (including loaner equipment) and might be part of a shared pool or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.
Expand

Generative AI

Institutionally licensed generative artificial intelligence (AI) tools provided to faculty, staff, and students, including account provisioning, single sign-on, and migration from personal accounts. Includes conversational assistants, custom assistant creation, document and data analysis features, and the enterprise data protections that distinguish these accounts from free consumer versions.
Expand

Hardware Lifecycle Services

Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.
Expand

Printing and Related Services

Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as copy centers, print quota systems, 3D printing, and other replicating technologies.
Expand

Software and Applications Distribution

Distribution, installation, and troubleshooting of software and licenses via media, online methods, and license servers. Includes both cloud-based and desktop software.
Expand