Pay for Print Shared Accounts

Shared Accounts are accounts in PaperCut that charge back to department accounts and GL Chartfields. When printing from a University-managed computer, users with access to shared accounts can select the Shared Account before sending the print job to the printer by selecting it in the PaperCut Client. Some students may also have access to a Shared Account for sponsored printing (for example a Campus group they are in may fund printing that is for the Campus group's work). Students and others printing from a non-University-managed device that have access to a Shared Account for charging can select that Shared Account by editing the job details at the printer and selecting the Shared Account as the account to charge before the final release and print of the job.

Instructions 

Charge to a Shared Account when printing from University-managed computer

  1. Print as you normally would using your Operating System (OS), making sure to select UMS-FindME or another PaperCut queue. 
  2. When prompted by the PaperCut or Print Deploy Client, authenticate with UMS id and password and then select charge to a shared account
  3. Select the appropriate account from the Account drop-down menu

PaperCut Standard Account selection pop-up with Shared account selected

  1. Click Print
  2. Go to the Xerox printer

At the Printer/Copier

  1. Swipe your Campus Card to Login to the printer
  2. Click the Print Release Button on the printer's screen
    • PaperCut MF home screen on Printer display, showing Print Release button
  3. Select the print job and press Print

Charge to a Shared Account when printing from a personally owned device

  1. Go to the Xerox printer and swipe your campus OneCard to authenticate to the printer
  2. Click Print Release
    • PaperCut MF app screen on the printer display with Print Release button
  3. Click the > to the right of the job, then select the pencil icon to the right of Account and select the account to be charged.
    • List of jobs waiting release on printer display, showing > to the right of job name
  4. Then click Print.
    • Job details screen with editable details such as duplex, number of copies and Account to charge

 

WARNING: Access to a shared account should be granted to your primary UMS account. If you log into PaperCut with an account that is not your primary ID, the job you sent to the printer for release will not show up when you swipe your card to authenticate at the printer, since Campus Cards are only tied to primary accounts. 
WARNING: If you are authorized to use Shared Accounts and are printing from a University Managed macOS or Windows device, you will receive an insufficient fund error if you try to print without selecting an account to charge to either from the job details or from the PaperCut Client. See User with access to Shared Account for a department receives an "insufficient funds" error when going to release the job at the printer

Environment

  • PaperCut MF
  • Xerox

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Details

Article ID: 138956
Created
Thu 1/12/23 11:33 AM
Modified
Thu 5/11/23 2:20 PM
Applies To
Students
Faculty
Staff

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