[MFA Modernization Pilot] Add MFA Sign-in Method: Passkey in Google Password Manager (Chrome)

⚠️ WARNING: This article is intended for participants in the MFA Modernization Pilot only. If you are not a pilot participant, the information in this article may not apply to you. Contact the IT Service Desk if you have questions about your current sign-in experience.

This article walks you through adding a passkey to your University of Maine System (UMS) account using Google Password Manager in Chrome. Once set up, you can sign in using your fingerprint, face recognition, or device PIN on any device signed in to the same Google account.

ℹ️ INFO: We recommend setting up at least two sign-in methods on two different devices, such as the Microsoft Authenticator app on your phone plus this passkey on your computer, so you are not locked out if you lose access to one device.

Instructions

How would you like to complete this setup?

Self-guided

Go to aka.ms/mfasetup and follow the on-screen prompts.

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Written instructions

Jump to step-by-step instructions

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Guided video

Jump to the video walkthrough

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Common problems

Jump to troubleshooting


ICON KEY: 💻 = do this on your computer

Before you begin

  • 💻 Google Chrome browser, latest version
  • 💻 A Google account signed in to Chrome

Creating your passkey

  1. 💻 In Google Chrome, go to aka.ms/mysecurityinfo. Sign in if prompted.
  2. 💻 Under "Security info," click Add sign-in method.
  3. 💻 In the "Add a sign-in method" box, select Passkey, then click Add.
  4. 💻 In the "Sign in faster with your face, fingerprint, or PIN" dialog, click Next.
  5. 💻 In the "Create a passkey to sign in to login.microsoft.com" box, click Create.
  6. 💻 If this is your first time saving a passkey to Google Password Manager, you will be prompted to create a recovery PIN. Enter a PIN you will remember, then click Confirm. You will see a "Passkey saved and PIN created" confirmation message.
  7. 💻 In the "Let's name your passkey" box, enter a name for your passkey, for example "Chrome" or "Work laptop," then click Next.
  8. 💻 In the "Passkey created" confirmation box, click Done.
  9. 💻 You should now see Passkey (Synced) listed under your sign-in methods.

You have successfully added a passkey as an MFA sign-in method for your UMS account. If this is the only sign-in method on your account, we recommend adding a second one on a different device before you finish. See the other articles in the How-To Guides collection for additional methods.


Video walkthrough

Use the interactive walkthrough below to follow along step by step.


Common problems

If you run into an issue not covered here, see the MFA Troubleshooting knowledge base articles.

The IT Service Desk is available by phone, email, chat, and walk-up if additional support is needed.

Environment

  • Applies to all University of Maine System (UMS) accounts
  • Google Chrome, latest version
  • Google account, signed in to Chrome
  • Windows, macOS, Android, or Chrome OS