Articles (5)

Common Sign-In Error Messages

This article explains common error messages you may see when signing in to University of Maine System applications and how to resolve them.

How to Sign In with a Temporary Access Pass (TAP)

If UMS IT gave you a Temporary Access Pass (TAP), use it to sign in and set up a new sign-in method before the pass expires.

iOS (iPhone/iPad) Allows a Maximum of Three Password and Passkey Apps for AutoFill

On an iPhone, only three password or passkey apps can be active for AutoFill at the same time. To turn on a fourth, you must first turn one off.

Replacing or Recovering an MFA Sign-In Method (Lost, New, or Replacement Device)

Steps to keep signing in to your UMS account after losing a phone or security key, or after switching to a new phone.

Security Key Incorrect PIN Warning — "If you enter an incorrect PIN again, the device will be locked."

What to do if you see a PIN lockout warning when signing in with a hardware security key.