Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.

Services (10)

Cell Phone

Cellular Phone and mobile device acquisition, setup, troubleshooting, training, billing, and support.

Contact Center Communication Platform

Call Center Phone Management

Fax over IP (FOIP)

Send/receive faxes from Maine.edu email accounts and network connected printers.

Google Chat

Communication and collaboration tool using text-based chat. Integrated with the full suite of Google Workspace tools.

Google Meet/Hangouts Video Conferencing

Text, video, and SMS messaging through computers and mobile devices

Softphone for Windows and Mac

virtual telephone for Windows and Mac computers

Switchboard - UM

Support students, faculty, parents and the general public on the main line for the U of Maine

Video Conferencing Support

Support of campus-owned video conference equipment and Zoom integration

Zoom Web Conferencing

web-based conferencing for PCs and mobile devices.