Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.

Services (10)

Google Chat

Communication and collaboration tool using text-based chat. Integrated with the full suite of Google Workspace tools.

Google Meet Video Conferencing

Text, video, and SMS messaging through computers and mobile devices

Cell Phone

Cellular Phone and mobile device acquisition, setup, troubleshooting, training, billing, and support.

Contact Center Communication Platform

Call Center Phone Management

Fax over IP (FOIP)

Send/receive faxes from Maine.edu email accounts and network connected printers.

Softphone for Windows and Mac

virtual telephone for Windows and Mac computers

Switchboard - UM

Support students, faculty, parents and the general public on the main line for the U of Maine

Video Conferencing Support

Support of campus-owned video conference equipment and Zoom integration

Zoom Web Conferencing

web-based conferencing for PCs and mobile devices.